Classic Double Room
- 2 Single beds
- Heating
- Bathtub
- Air conditioning
Hotel · Vienna · Vienna (Area)
Hotel Kaiserhof Wien
A quiet, 4-star base in central Vienna with a notably well-regarded breakfast and a 24-hour front desk.
- Quiet yet central location
- Renowned breakfast buffet
- 24-hour reception with late check-out
9.1
Perfect
2751 reviews
Booking.com 9.1 · 2751 reviews
About
Hotel Kaiserhof Wien
Hotel Kaiserhof Wien is a 4-star property set on a quiet street in central Vienna, about 400 metres from the Karlsplatz transport junction and a 5-minute walk from the Ringstrasse tram line. The hotel has a garage on site, a spa and wellness centre, and a range of room types from Classic Doubles to Suites.
Guests consistently highlight the breakfast buffet, the comfortable beds, and the attentive staff. The hotel offers amenities like free Wi-Fi, air conditioning, soundproofed rooms, and pet-friendly policies, making it a practical choice for both leisure and business travellers.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Exceptional breakfast — Consistently praised across reviews for its variety, quality, and presentation, with fresh fruits, cakes, and honey from the honeycomb.
- Quiet yet central location — Situated on a quiet side street, yet within a 10-minute walk of major sights and close to the Karlsplatz transport junction and tram 1.
- Friendly and helpful staff — Guests frequently note the courteous and professional team at reception, with some returning specifically because of the staff.
- Comfortable beds and clean rooms — Rooms described as spotless and well-maintained, with beds noted as extremely comfortable.
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Worth weighing
4 to weigh- Rooms and cleanliness score slightly lower — While generally positive, the rooms and cleanliness category scored 8 out of 10, suggesting room for improvement in some areas.
- Price and service rated 8 — Value for money and service levels scored 8, indicating good but not exceptional performance relative to guest expectations.
- Parking may require advance planning — While a garage is on site, availability is not guaranteed, and valet parking is available but may come at an extra cost.
- No landmark-specific walk times provided — The hotel is within walking distance of many attractions, but exact distances to major landmarks are not specified in the available data.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Suite
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
Superior Double Room
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
Junior Suite
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
Classic Double or Twin Room extra bed
- 2 Single beds
- Heating
- Bathtub
- Air conditioning
Double or Twin Room
- 2 Single beds
- Shower
- Heating
- Air conditioning
Premier Suite
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Wi-Fi
- No smoking on site
- Lift
- 24-hour reception
- Express check-in/ -out
- Luggage storage
- Currency exchange
- Safe deposit box
Parking & Transport
- Parking
- Valet parking
- Paid airport shuttle
- Car hire
Food & Drink
- Snack bar
- Bar/ Lounge area
- Welcome drink
- Children's buffet
Wellness & Leisure
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Fitness centre
Room Amenities
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Tea and coffee facilities
- Ironing facilities
- Free toiletries
- Electric kettle
- Flat-screen TV
- AM/FM alarm clock
Services
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
- Pet amenities available
Safety & Accessibility
- Security
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
- Allergy-free rooms
- Cots
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 9.1/10 from 2,751 reviews
Booking.com · 9.1 · 2751 reviews
9.1Verified guest“The location is excellent – about 180 metres from the tram 1 stop that runs along the Ring, and roughly 400 metres from the Karlsplatz junction. Breakfast was good, and despite being close to transport, it was very quiet.”
9.1Verified guest“Breakfast was very good, and we were able to check in to our room earlier than expected.”
9.1Verified guest“My third stay at this fine hotel. It ticks all the boxes for a comfortable stay: friendly and helpful staff, excellent breakfast, very comfortable mattresses, spotless and well-equipped rooms, and a top location that's quiet yet within walking distance of many sights.”
9.1Verified guest“The room was clean and beautiful, modern and newly furnished. The breakfast buffet was sensational, with everything you could imagine. Staff were very dedicated and polite.”
9.1Verified guest“A very good breakfast with courteous staff, a wide choice, and a pleasant atmosphere. The room was also great – clean and in very good condition. Wi-Fi worked fine, and front desk staff were very helpful.”
9.1Verified guest“Within easy walking distance of all the sights, but far enough away from the crowds. Staff were very professional and friendly.”
04 — Location
Getting around Vienna
The property sits in Vienna.
Getting Around: Karlsplatz transport junction is about 400 metres away, and the tram 1 stop is roughly 180 metres from the hotel, providing easy access to the Ringstrasse and beyond. Many of Vienna's main attractions are walkable.
Nearby: The hotel is within a 10-minute walk of the city centre, with major museums and tourist spots nearby. The area is quiet yet conveniently connected.
Frankenberggasse 10, Vienna, Vienna (Area), A-1040, Austria
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 74 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is until 12:00.
Is parking available at the hotel?
Yes, there is parking on site, including a garage and valet parking.
Are pets allowed?
Yes, pets are allowed, and pet amenities are available.
Does the hotel offer airport transfer?
Yes, a paid airport shuttle is available.
Is there a sauna or spa on site?
Yes, the hotel has a spa and wellness centre with a sauna, steam room, and jacuzzi.
Are family rooms available?
Yes, cots and a children's buffet are available, and reviews mention child-friendly amenities like high chairs and a good child bed.
The bottom line
Hotel Kaiserhof Wien is a well-rounded 4-star choice for travellers who value a quiet location, a memorable breakfast, and attentive service. Its central position makes it easy to explore Vienna on foot, while the range of amenities – from a spa to pet-friendly rooms – adds flexibility. Ideal for couples, families, and repeat visitors who appreciate consistency.
9.1A reliable, comfortable stay in the heart of Vienna.
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